As with all heating appliances, your gas boiler needs to be serviced once a year, as recommended by the manufacturers, to ensure that it is operating efficiently and safely. An efficient boiler is more environmental friendly leading to lower gas consumption, therefore lowering your bills.

The safety aspect is even more critical as a regularly serviced boiler will operate safely i.e. the gas will burn correctly, reducing the risk of emmissions of poisonous Carbon Monoxide and / or production of sooth.

 What's involved in a boiler service, what are the 22 checks and tests? And the extra Mile

Our Service Engineer will complete 22 detailed checks and tests when carrying out a boiler service. All Visual Checks and Tests Applied are in accordance with Irish Standards 813:2002 as laid down by the National Standards Authority of Ireland for Domestic Gas Installations. The following checks and tests will be carried out:

Boiler Checks

·         Check Gas Isolating Valves

·         Cold Check Efficiency of Flue

·         Test Effectiveness  of Functionality of flue with Boiler Running

·         Check Location of Flue

·         Check Condition of Flue

·         Check Permitted Location of Appliance

·         Check Size of Open Vented Flue

·         Check Ventilation According to Appliance

·         Perform Co Room Test As Necessary Depending on Appliance

·         Check Terminal Location

·         Check Cowl Fitted

·         Check Main Burner

·         Check Burner Pressure And adjust accordingly

·         Clean Main Burner

·         Clean Pilot Burner

·         Clean Heat Exchanger

·         Check Joints on Boiler

·         Check Case Seals on boiler

·         Issue a print out on completion with Co,Co2 ,and efficiency of boiler at time of service

·         Test Gas Soundness of Appliance

·         All findings recorded on our computer for our return service so we can tell if your appliance needs extra care

Electrical Checks

·         Check 3 Amp Fuse Fitted

·         Check Double Pole Isolation Switch Fitted

All above are will be carried out in accordance with Irish Standards 813:2002 as laid down by the National Standards Authority of Ireland for Domestic Gas Installations.

!!! The Extra mile is top up system pressure and vent the odd radiator as per customer requests!!!

Boiler Repairs

All Boiler repairs are carried out by our RGII registered gas installers in compliance with Irish Standard I.S.813 and current Health & Safety regulations.

What costs are involved?

The three main costs are below:

Call Out Charge + 45 Minutes Labour:

€90 is our standard call out charge HOWEVER if we installed your boiler and preformed your yearly services for you we offer an automatic 20% reduction.

Rate After For Extra Time:

We charge €40 per half hour after the 1st timw slot. A 10% reduction applies for previous customers

** If we have fitted and serviced your boiler from new and you are under warranty there is no charge providing the
fault is as per manufacture warrant y**

New Parts:

The cost of new parts will be discussed before we replace worn out parts. If we haven’t the part in stock we will
not charge you for the time involved in our engineer obtaining the new part providing the part is a standard
stock item.
( When the part is received time will be charged for fitting at extra time slots from time in your
premises)

** Once on site and the problem has been diagnosed our engineer will give you an estimate of the cost of fixing
your boiler so you are always in control of the cost and discuss all other options.**

However some problems can be fixed without the need of calling out an engineer to site. Below are some checks
to perform before calling us.

Advice is also free over the phone as mother always says If You Don’t ask You’ll Never Know !!!!!!

Call us at 083 168 6355 for advice on your heating problem.

No heat or insufficient heat?

• Is the electricity supply to the system switched on? Check the fuse on the system isolator. If you change it, use a 3-amp fuse only.
• Does the clock show the right time?
• If it has a selector switch, have you selected 'heating'? (Is the clock light on?)
• If you have a room thermostat, is it set to the room temperature you require? When a room reaches the temperature set on the thermostat the radiators will cool.(Raise the stat to Maximum)
• If you have thermostatic valves, are they at the settings you require?
• Is the natural gas turned on? We are encountering a number of calls where prepaid meters have run out
  this in turn can mean you may have to try resetting your appliance a number of times once you have
  prepaid the meter.
• If your boiler has a natural gas light, is it lit? Always relight in accordance with the instructions on the boiler. Instructions normally found on door or removable panel depending on appliance.
• Is the thermostat on the setting you require? If so raise it up to assess if boiler is working.
• If the radiator is hot at the bottom only or has arc of heat, you may need to 'bleed' it. If this is across all or
  most of your radiators you may need a power flush.
• Is the water pressure too low?
• If your boiler is showing a fault refer to manufactures fault guide sometimes it’s just a matter of opening
  the filler loop

No hot water?

• Is the electricity supply to the system switched on? Check the fuse on the system isolator. If you change it, use a 3-amp fuse only.
• Does the clock show the right time?
• Has the clock been on long enough for the boiler to heat the water?
• If you run water while the clock is in an 'off' period the hot water isn’t replaced.
• If you have a cylinder thermostat/thermostatic valve, is it set at the temperature you require?
• Is the natural gas turned on? (As above)
• If your boiler has a natural gas light, is it lit? Always relight in accordance with the instructions on the boiler. (As above)
• Is the boiler thermostat on the setting you require?
• In most houses you should have an Immersion Group in your hot water cylinder this can be used as a
  temporary fix to get you hot water.