All Boiler repairs are carried out by our RGII registered gas installers in compliance with Irish Standard I.S.813 and current Health & Safety regulations.
What costs are involved?
The three main costs are below:
Call Out Charge + 1st hour labour:
€80 is our standard call out charge but if we installed your boiler and preformed yearly services for you we offer a 20% reduction.
Rate after 1st hour:
We charge €40 per half hour after the 1st hour. 20% reduction applies as per above
New Parts:
Cost of new parts will be told before we replace worn out parts. If we don't have the part available we will not charge you for the time involved in our engineer obtaining the new part.
** Once on site and the problem has been diagnosed our engineer will give you an estimate of the cost of fixing your boiler so you are always in control of the cost.**
However some problems can be fixed without the need of calling out an engineer on site. Below are some checks to perform before calling us.
No heat or insufficient heat?
- Is the electricity supply to the system switched on? Check the fuse on the system isolator. If you change it, use a 3-amp fuse only.
- Does the clock show the right time?
- If it has a selector switch, have you selected 'heating'?
- If you have a room thermostat, is it set to the room temperature you require? When a room reaches the temperature set on the thermostat the radiators will cool.
- If you have thermostatic valves, are they at the settings you require?
- Is the natural gas turned on?
- If your boiler has a natural gas light, is it lit? Always relight in accordance with the instructions on the boiler.
- Is the thermostat on the setting you require?
- If the radiator is hot at the bottom only, you may need to 'bleed' it.
No hot water?
- Is the electricity supply to the system switched on? Check the fuse on the system isolator. If you change it, use a 3-amp fuse only.
- Does the clock show the right time?
- Has the clock been on long enough for the boiler to heat the water?
- If you run water while the clock is in an 'off' period the hot water isn’t replaced.
- If you have a cylinder thermostat/thermostatic valve, is it set at the temperature you require?
- Is the natural gas turned on?
- If your boiler has a natural gas light, is it lit? Always relight in accordance with the instructions on the boiler.
- Is the boiler thermostat on the setting you require?